Privacy Policy

Effective September 22, 2026. Applies to windowreplacementnearme.net and to calls, texts and emails from Window Replacement Near Me.

The short version. We collect what you give us so we can respond to your request. Some of our calls are placed or answered by an automated AI voice assistant, and calls may be recorded and transcribed. We do not sell your information. You can stop calls at any time by saying "stop calling me" on any call, and stop texts by replying STOP.

Who we are

Window Replacement Near Me ("we", "us", "our") is a free referral service, not a window installer. This policy explains what information we collect through windowreplacementnearme.net, by phone, by text message and by email, how we use it, and the choices you have.

What we collect

  • Information you give us. Your name, phone number, email address, mailing or property address, and anything else you type into a form or tell us about your request.
  • Consent records. Whether you agreed to receive calls and texts, the wording you agreed to, the date and time, and the page you were on. We keep this so we can prove your consent.
  • Call information. The number you called from or we called, the date, time and length of the call, and, where calls are recorded, the audio, a written transcript and an automated summary of the conversation.
  • Message history. The texts and emails exchanged between you and us, and your opt-out choices.
  • Device and usage data. Your browser type, pages visited, referring page and approximate location from your IP address, collected through cookies and similar tools used for analytics and, where used, advertising measurement.

We may add information from public records or from service providers that help us confirm contact details, where the law allows.

How we use it

  • To respond to the request you made, and to contact you about it by phone, text or email.
  • To schedule, confirm and remind you about appointments.
  • To keep an accurate record of our conversations, including through call transcripts and summaries.
  • To honor your opt-out requests and maintain our internal do-not-call list.
  • To improve our website, service and call quality, and to train our own staff.
  • To comply with the law, prevent fraud and protect our rights.

AI and automated calls

We use technology to place and answer some calls. This includes:

  • AI voice assistants. A computer program that uses an artificial or AI-generated voice to hold a conversation, answer questions, collect details about your request and book appointments.
  • Prerecorded messages, including voicemail messages left without your phone ringing.
  • Automated dialing systems that place calls to the numbers in our records.

Under federal law, a call made with an AI-generated voice is treated as a call using an artificial or prerecorded voice. We place these calls only to people who have given us the consent the law requires, or where no consent is required, for example when you called us first and asked us to call back.

What to expect on an AI call:

  • The assistant will say near the start of the call that it is an automated assistant calling for Window Replacement Near Me.
  • You can ask to speak with a person at any time. If no one is available, we will take a message and a person will follow up.
  • You can say "stop calling me" or "take me off your list" at any point. The assistant will record your request and we will stop.
  • Caller ID will show (918) 417-1098 or another number that belongs to us. You can call that number back to reach us.
  • We call only between 8 a.m. and 8 p.m. in your local time, and we limit how often we call about the same request.

The AI assistant works from your request and our records. It does not make final decisions about you that have legal or similarly significant effects. Anything it tells you about pricing, eligibility or next steps is confirmed by a person before it is binding.

Call recording and transcripts

Calls to and from Window Replacement Near Me, including calls handled by an AI assistant, may be recorded, transcribed and summarized for quality, training and record-keeping. We tell you at the start of the call when it is recorded. If you do not want the call recorded, say so and we will end the recording or arrange another way to help you.

Some states allow a call to be recorded with the consent of one party. Others require every party to agree. Wherever you are, we give notice at the start of the call, and by staying on the line after that notice you agree to the recording.

Recordings and transcripts are processed by the telephone and AI service providers we use to run these calls. They process this content on our behalf. We do not sell recordings or transcripts.

Text messages

If you agree to receive texts, we may text you about your request, appointments and follow-ups. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase.

Reply STOP to any message to end texts. You will receive one confirmation and nothing after it. Reply HELP for help, or call (918) 417-1098. Carriers are not liable for delayed or undelivered messages.

We do not share your mobile number or your text-message consent with third parties or affiliates for their marketing or promotional purposes. Text-message opt-in data and consent are never sold or rented.

Who we share it with

  • Service providers who help us run the business: our CRM, phone and text-message carriers, AI voice and transcription providers, email, scheduling, analytics and hosting. They may use the information only to provide their service to us.
  • Partners you ask us to connect you with, when the service you requested involves another company. We tell you when that is the case, and we share only what they need to help with your request.
  • Legal and safety. When the law requires it, to respond to legal process, or to protect someone's safety or our legal rights.
  • Business transfers. If our business is sold or merged, your information may transfer to the new owner under this policy.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Your choices and opt-outs

To stop calls, including AI and prerecorded calls

  • Say "stop calling me", "do not call" or anything similar on any call, whether you are speaking with a person or the AI assistant.
  • Call (918) 417-1098 and ask to be put on our do-not-call list.
  • Email [email protected] with the phone number you want removed.

You can opt out by any reasonable method, not only the ones above. We process requests promptly and in any case within 10 business days. Our do-not-call list covers every phone number you give us.

To stop texts

Reply STOP to any text. If you opt out through any channel, we treat it as a request to stop all automated calls and texts from us, unless you tell us you only want to stop one of them.

To stop emails

Use the unsubscribe link in any marketing email, or email us.

Cookies and analytics

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's opt-out add-on. We do not currently respond to browser "Do Not Track" signals.

How long we keep it

We keep your information for as long as we are working on your request and for a reasonable period afterward to answer questions and meet legal and tax obligations. We keep proof of your consent and of your opt-out for as long as the law requires, even after you opt out, so that we can keep honoring it. Call recordings are kept only as long as they are needed for the purposes above.

Your privacy rights

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Email [email protected] or call (918) 417-1098. We will confirm your identity before acting and respond within the time the law allows. Some records, such as proof of consent and opt-out, we must keep. Residents of states with their own privacy laws have the rights those laws give them, and we will not treat you differently for using them.

Security, children and changes

We use reasonable safeguards to protect your information, but no system is completely secure. Our services are meant for adults, and we do not knowingly collect information from anyone under 18. If we change this policy, we will post the new version here and update the effective date. Material changes will be made clear.

Use of windowreplacementnearme.net is also governed by our Terms and Conditions.

Contact us

Window Replacement Near Me
Phone: (918) 417-1098
Email: [email protected]
Website: windowreplacementnearme.net